Frequently asked questions about logging into KVK

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DigiD

Apply for DigiD via www.digid.nl. You need your citizen server number (BSN) to apply.

Do you live outside the Netherlands and do not have a DigiD? Check which situation applies to you.

- I have Dutch nationality. You can apply for a DigiD. The DigiD website tells you how to do this.
- I do not have the Dutch nationality, but the nationality of a country within the European Economic Area (EEA). First register with the Non-Residents Records Database (RNI). After registration with the RNI, you will immediately receive a citizen service number (BSN) and can apply for a DigiD. The DigiD website tells you how to do this.
- I have a nationality outside the European Economic Area (EEA). Then you cannot use DigiD. Do you need a DigiD to make an appointment to register your sole proprietorship or general partnership (vof)? If so, please call 088-585 15 85.

There are several reasons why you see an error message when logging into DigiD,

The DigiD app disconnects if you are inactive for 15 minutes or more. Try to log in again.

Are you still unable to connect? Then go to the DigiD website for more information. There you can check if there is a problem. And you can read more about possible solutions.

If logging in with DigiD continues to fail, please see Logging in with DigiD app or Logging in with SMS verification.

Is it still not working? Watch the DigiD tutorial videos.

At various places on the KVK website, you will find a button to log in with DigiD. If you click it, you get the choice of which way you want to log in. You can choose between the DigiD app and SMS verification. KVK uses DigiD to check your identity. This is so that we know for sure that it is you who is logging in.

With the DigiD app

Install the DigiD app on your mobile phone or tablet. The first time you use the app, you must choose a five-digit security code. Remember this code. Each time you use the DigiD app, you must type it in.

If you log in to KVK.nl using the DigiD app, our website will ask you for a four-letter code. Open the DigiD app on your phone or tablet, ask for such a code and enter these letters on KVK.nl. Then you have to click a button in the DigiD app to approve logging into KVK.nl. After that, you can continue on our website.

With SMS verification

Log in to the DigiD website using your DigiD username and password. There, add your mobile or landline number to your DigiD account and choose login with SMS verification.

If you log on to the KVK.nl website with DigiD, you choose 'With SMS verification'. DigiD will then immediately send you a code in a text message (on your mobile phone) or a spoken message (on your landline telephone). You use this code to log in to KVK.nl.

For many activities on our website, you need DigiD. KVK uses DigiD to check your identity. It means we know for sure who is logging in. Below are examples where you do not need DigiD.

To view your KVK details

You can only check part of your business details on KVK.nl without DigiD. These are public details. This can be done in 3 ways:

  • With KVK Bedrijvencheck (in Dutch) you can view the public data of your business. This tool allows you to view the data of 30 businesses or organisations per year. It is free of charge. You log in to KVK Bedrijvencheck with an access code. Do you not have one? Request an access code from KVK.
  • Call our Business Register information number: 0900 123 45 67 (€0.90 per minute). When you call, you can ask for the public details of your business. A computer will read out these details.
  • You can also request a paper extract or digital extract for your business from the Business Register.

To file documents

Filing is the official process of registering documents with KVK. Such as financial statements or general terms and conditions. You do not need a DigiD for this.

To report changes

If you want to report changes to your business registration, you can do so without DigiD. When signing, choose the option to send the form by post.

The DigiD website tells you what to do. Go to Login with DigiD app or Login with SMS verification.

Many activities on KVK.nl require you to log in with DigiD. Such as registering, reporting changes, making appointments, and requesting documents. You need to log in with DigiD to prove your identity. This ensures that only you can view or change your details.

Below are the most important activities on KVK.nl for which you need DigiD:

Access code

Request your access code directly (in Dutch). You need an access code to order products from the Business Register and to file your business’s annual accounts online.

Tip: you do not need an access code to order a paper or digital certified KVK extract. You can then pay directly via iDEAL or by credit card.

No, you can only have one access code.

If you cannot log in with your access code and password:

  • log in to the Business Register page (in Dutch);
  • check that you have entered the access code correctly;
  • check that Caps Lock is not on when you type your password;
  • request a replacement password (in Dutch) and use it to log in.

If you get an error message or none of the above suggestions solve your problem, contact us.

Find the situation that applies to you below. We will then restore your access to the Business Register as soon as possible.

The access code for the Business Register Online is free. You only pay for the products you order.

Filing annual accounts with an access code is free.

Request an access code

Yes, this email is from KVK. In this article, we explain how to recognise a message from KVK.

Check if the email is in your junk or spam folder. If you did not receive the email, contact us. We will re-send your password.

You will receive your password via email immediately after requesting an access code. You will receive your access code in a separate email or by post. This may take a few days.

You will not find your own registration details or a KVK Business Register Extract for your own business in My Account. You can request a KVK Business Register Extract for your own business.

If your business is an 'eenmanszaak' (sole proprietorship), you can log in to My sole proprietorship with your DigiD to see your details free of charge.

My KVK

In My KVK ('Mijn KVK'), you can File financial statements yourself (for small businesses), prepare and upload XBRL annual accounts (for medium-sized businesses), and scan documents. You also have free access to the KVK Business Challenge. Here you can participate in monthly challenges where you share innovative solutions.

You can view and manage your My KVK settings.

You cannot order Business Register products from a My KVK account yet.

You can use Mijn KVK to create an account online. To create an account, you need a valid email adddress. We also ask you for your first name and surname, so we can address you in our communication.
You will receive an email to activate your account within half an hour. If you have not received the link, check your junk folder.

Try to create a new account with the email address you want to use. If that does not work, use the forgotten password option to set a new password.

You can do this yourself.

  • Go to Mijn KVK
  • Log in with your email address and password
  • Under ‘Account’, choose ‘Settings’
  • On the ‘Settings’ page, choose ‘Delete login details’
  • You must confirm your choice
  • Enter your password again
  • Click to confirm that you want to delete your account.

Your account has now been deleted. You no longer have access to My KVK.

Order overview

You can find your orders under Mijn account (My account, in Dutch):

  • Click on ‘inloggen’ (log in – top right);
  • Select ‘Handelsregister’ (Business Register);
  • Enter your access code and password;
  • Select the period next to ‘Bestellingen’ (Orders).

You will immediately see which products you have ordered.

If your organisation has several login codes, there will be one main account and one access code, which you can use to request the full list of login codes. Above the table, you will see which members of your organisation can view these details. If you do not know which is the main user’s or administrator’s access code, please contact us.

You can export your orders in 'Mijn account' to an Excel file, or another program:

  • Click on download
  • Download the order overview
  • You will receive a CSV file
  • How to open the CSV file in Excel or another program depends on the software version.

Below are the most common steps within Excel:

  • Open the file
  • Select column A
  • Select Text to columns (usually on the 'data' tab)
  • A help window opens
  • Choose separate > next
  • Celect comma > next
  • Select finish

Did you expect to receive the product by email? Check if the email is in your spam or junk folder. Did you order the product today using an access code? Please order the product again. We will not charge additional costs in this case. Did you order the product before today and paid with iDEAL or credit card? If so, please contact us.

You will find a list of your orders under My account:

  • log in to My account with your access code and password;
  • click on the link for Orders;
  • you will now be able to see a list of your online orders. You can filter the list by period;
  • you can also download it.

If your organisation has several login codes, you will only be able to use the login code for the main user or administrator to view the list. You will see this access code or its reference under (Orders).

If you do not know which code is the access code for the main user or administrator, you should contact us.