We have received your complaint

We have received your complaint. You will find a copy of your complaint in our confirmation email. The client registration number will be sent to you in a separate email.

We take your complaint seriously

Quick take-up of your complaint

As soon as we have received your complaint, our complaints coordinator gets to work to solve your complaint. 

Working towards a mutual solution

Tell us how we can help solve your complaint. We will work towards a suitable solution that satisfies both parties. 

Contact about your complaint

We will contact you about your complaint as soon as possible. We will use the phone number or email address you have provided.Â