Why general terms and conditions are a good idea

  • Astrid Feitsma
  • Edited 21 January 2026
  • 1 min
  • Managing and growing
  • Rules and laws

Are you obliged to have general terms and conditions? The answer is no, but they can save you a lot of hassle. Max and Lisanne explain in one minute how general terms and conditions help you with delivery, payment, warranty, liability, and preventing misunderstandings.

With general terms and conditions, you:

  • establish clear agreements regarding delivery, payment, warranty, and liability.
  • prevent misunderstandings and conflicts with clear rules.
  • demonstrate that you have your affairs in order and give your business a professional image.

Want to know more? Take a look at the tips and examples.

English subtitles available via the Settings menu.