Clearing goods through customs

If you import goods from outside the EU, you have to get them across the border. You do so via customs clearance, which often takes place at container terminals. Customs clearance involves a lot of work. It is often difficult to do this work yourself. You need help from specialists. Forwarders and customs agents help you with this. They will send you an invoice for their work. On their invoice, you might read terms you have never heard of. In this animation, we show which terms you might hear and what they mean.