Payment options
- Edited 5 June 2025
- 1 min
There are various payment options for the products you order from us.
Direct online payment
Invoice by email
Have you received an invoice by email? Then you can go directly to the digital payment platform iDeal via the 'Betaal direct' ('Pay now') button in the email. With this you can pay the invoice immediately.
Invoice by post
Have you received an invoice by post? Then use the QR code at the bottom of the letter. Scan it with your smartphone. This will take you to the online payment page where you can pay by iDeal or credit card.
Order on kvk.nl
If you have ordered an extract on our website without logging in, you will pay directly with iDeal or credit card. Please note: you will not receive an invoice or payment confirmation.
Automatic payments by direct debit
You can arrange direct debit authorisation via the payment portal. You can access this from the email containing the invoice. Click on 'machtigen voor automatische incasso' ('authorise direct debit'). Please note that the direct debit will only take effect with the next invoice and that you must pay any outstanding invoices immediately using the 'Betaal direct' ('Pay now') button.
Do you have an access code? Then log and request a direct debit (click 'Mijn betaalwijze' ('My payment method') to choose automatische incasso ('Direct debit').
Twikey
KVK works with Twikey to issue direct debit authorisations. Twikey registers the authorisation and ensures that the direct debit can be processed by the bank. By issuing this authorisation, you agree to Twikey's terms and (in Dutch).
Manual payments
You can also pay the invoice by transferring the amount to KVK's bank account. You will find the details on the invoice. Learn more about invoices from KVK.
Using credit
In most cases, you will need an access code to purchase products from the Business Register. You can use this code to create an account. Once you have logged into your account, you can deposit credit via iDeal or credit card. You will not receive an invoice for this.
Order a product and select 'KVK account' under 'Betaalwijze' ('Payment method') to pay with credit.
Good to know
Paying with credit will be discontinued in the future. The options that will remain available can be found above. Only change the payment method via your login code.
Frequently asked questions
The payment portal is an online environment. Here you can:
- view your outstanding invoices;
- view and download all invoices from 04-06-2025 onwards;
- pay outstanding invoices immediately;
- issue and change a direct debit authorisation;
- check whether your payment has been processed correctly;
- change the email address for receiving invoices yourself.
The payment portal is currently not part of My KVK. We will merge both environments in the future.
Do you receive your invoices by email? Then use the button in the email to go to the payment portal.
Do you receive your invoices by post? Log in with your access code and click on “Request digital invoice” on your My account page (in Dutch). After two weeks, you will receive your invoices by email. The button in the email will take you to the payment portal.
Do you not have an access code to order products yet? Request one. Do you not want to? Or do you not want digital invoices? Please contact us. You will then receive a one-time email giving you access to the payment portal.
Do you already receive your invoices by email? Then go to the payment portal via the link in the email. Here you can remove the previous authorisation and issue a new authorisation to pay new outstanding invoices.
Do you have an access code for viewing data online?
Then log in with the access code and provide the new bank account number.
Do you receive invoices by post and do you not have an access code?
Send an email to debiteuren@kvk.nl and include:
- your KVK registration number
- your old IBAN
- your new IBAN
- name of the contact person
- phone number and email address of the contact person
Do you receive our invoices digitally and has your email address changed? In the email containing the invoice, you can view your own invoicing details by clicking on the 'Bekijk online het factuurdossier' ('View invoice file online') button. Click on 'contactgegevens bewerken' ('edit contact details') to change your details. You will receive confirmation of this at your old email address.
Please note: the email address at which you receive invoices may differ from the email address with which you are registered in the Business Register. Have you changed the email address with which you are registered in the Business Register? In that case, the email address at which you receive invoices will not be changed automatically.
How you change the invoice address depends on how you receive your invoices.
Invoices by post
Your invoice address is always the registered office or postal address of your business or organisation, as shown in the Business Register. We usually change the invoice address automatically if you notify us that the address of your business or organisation has changed. You can do this via My KVK or via Report a change.
Has the invoice address not been updated by us? Fill in the enquiry form on our website: 'stel een vraag online' (ask a question online, in Dutch). Select ‘Bestellingen en facturen’ (Orders and invoices). Enter the new and old billing address.
Digital invoices
Do you receive your invoices digitally and has your email address changed? From the email you received with your invoice, go to the payment portal. Under contact details, you can change the email address. You will receive a confirmation of this on your old email address.
Use 'stel een vraag online' (ask a question online, in Dutch) to request a copy of an invoice, quoting the invoice number and entering your business details. A pdf copy of the invoice will be sent to the email address you have specified.
Do you already receive the invoices by email? Then you can use the 'go to payment portal' button to view the outstanding invoices directly. Please note that this contains the invoices from 31 May 2025 and after.
If you pay for your order directly with iDEAL or by credit card, it is anonymous and we cannot send you a copy of the invoice. You can use the bank or credit card statement as proof of payment. The product is exempt from (Belastingdienst, in Dutch).
Did you deposit too much credit? Request a refund by filling out the refund form (in Dutch).