Frequently asked questions about My KVK

You can only see changes and deregistrations submitted online (via My KVK or Report a change) and concerning the Business Register. On the current processing times page, you can see how long it takes to process changes submitted by post.

On the current processing times page you can see how long it takes for changes to be processed. Did you submit your change or deregistration online? Then you can view the status in My KVK.

There are 2 possible reasons:

• Did you enter a future date when submitting the change or deregistration, and has that date already passed? If so, it may be that we have not yet been able to process it due to high volumes. Do not worry; if we process the change or deregistration after the date you entered, that date will be recorded in the Business Register.
• Did you not enter a future date? Your change or deregistration will remain ‘Pending’ until at least the date on which the change is due to take effect.

You can keep an eye on the current processing times. Please, do not report the change or deregistration to us again.

We will only process a change or deregistration from the effective date of the change. This is the date you entered when you notified the change. Is this a date in the future? Then the change will have the status ‘Submitted’ until that date.

The change or deregistration on or after this date may not immediately have the status ‘Pending’. Check the current processing times of changes on the effective date of the change or deregistration. Do not submit the change or deregistration to us again.

A change or deregistration is always registered in the Business Register from the effective date, even if it is processed at a later time due to a longer processing time.

You can only see processed changes and deregistrations that:

• have been submitted via Report a change online or My KVK,
• are about the Business Register, and
• have not yet been put in a digital archive by KVK. Archived changes are still registered at the KVK and in the Business Register, but they are no longer visible in My KVK.

Order the KVK Corporate History product if you want to view all processed changes of an organisation.

You cannot see the status of a submitted change in My KVK until everyone who has to sign the change online has done so.

What you cannot see in my KVK

• Organisations that have been deregistered from the Business Register.
• Organisations whose data we are not legally allowed to show. For example, when the organisation is in receivership (the owner of the organisation is no longer allowed to make decisions about money or belongings of the organisation).
• Churches and legal entities under public law (for example, provinces and municipalities).
• Do you have a BV with a holding structure? Then you will see the details of the holding company and the underlying operating companies. If an operating company which is directly subordinate to the holding company is an official in another operating company, you will not see the details of that other operating company.

What you cannot do in My KVK

• Order an extract from the Business Register. To do this, go to products and services.

• View filed documents. Order an overview of filed documents.
• View financial statements. Order a financial statement.
• View, pay, and save KVK invoices.

This is currently not possible via My KVK. Buy a KVK Business Register Extract or use the KVK Name checker (in Dutch only).

No, that is not possible in My KVK. However, you can order an extract from the Business Register at KVK.nl. You will need an access code for this in some cases.

Read the page about My KVK to find out what you can see and do in My KVK, and what not. 

In My KVK you can view the companies and organisations for which you as a natural person perform a function directly. You can change the Business Register details of these organisations. 

Are there organisations in the list for which your company or organisation performs a function, and for which you are a UBO? You can only view your own UBO details for these organisations. You cannot view or change these organisations'  Business Register details. You can make changes via kvk.nl/en/report-a-change/ and via www.kvk.nl/en/ubo/ubo-report/.

To view an organisation's Business Register details, you can order a KVK Business Register Extract. Or you can use the KVK Company Checker (in Dutch).

Order the product KVK Business Register Group Structure Overview to view the relations between organisations. 

To be able to view UBOs you must:

• be the UBO of an organisation. You will then only see your own data.
• be able to officially make registrations, changes, and deregistrations in the Business Register for an organisation. You will then see the UBO details of this organisation.

An LEI is a unique number that enables financial supervisors (such as the Netherlands Authority for the Financial Markets, AFM) to track global transactions and take action where necessary. The goal is to improve the transparency of the financial markets, gain better control of the risks, and protect investors. 

Entrepreneurs or legal entities who own shares or derivatives must possess an LEI. If you do not have an LEI, you may no longer be able to purchase or sell on the stock exchange. Contact your bank or asset manager in order to determine whether you need an LEI. 

Invoices from KVK are not available in My KVK, but in the payment portal. How you access it depends on whether you received the invoice by post or by email.

Invoice by post or email

Did you receive the original invoice by email? The email contains a button to take you to the payment portal.

Did you receive the original invoice in a letter? The letter contains a QR code; scan this to go to the payment portal.

If you do not have the letter or email, or if you don’t know how you received the original invoice, please contact us.

You will not receive an invoice for some orders

Did you pay for an extract from the Business Register using iDEAL or a credit card? In that case, your order is anonymous and you will not receive an invoice. If you need an invoice as proof of payment, please use your bank or credit card statement as proof of payment.

Yes, you can. 

Do you have an access code for accessing Business Register information?

Log into My account with your access code and click 'Digitale factuur aanvragen’ (request digital invoice). 
Please note: you do not receive invoices if your payment method is 'Vooraf betalen' (pay in advance).

Do you receive invoices for other products or services by post? Then there are three options:

•  Do you not have an access code? Apply for one. Once you receive the access code, log in to your My Account page. Then select 'Digitale factuur aanvragen’ (request digital invoice).
• Do you not want to create an account with an access code? Contact us. We will send you a one-time email that gives you access to the payment portal. Enter your email address in the contact details. You will then receive the invoices by email within two weeks.
• You can also scan the QR code on the invoice. This will take you to the payment portal. Enter your email address in the contact details. You will then receive the invoices by email within two weeks.

No, you will not receive an invoice for orders of extracts that you pay directly with iDEAL or credit card. Your order for a Business Register extract is anonymous, so we cannot issue and invoice.

Proof of payment

Use the payment details on your bank or credit card statement as proof of payment. You do not pay VAT on KVK's products or services. 

Access code

Would you like to receive an invoice for future purchases? Request a free access code and choose direct debit (automatische incasso). You will then receive a monthly invoice.