About ordering products
You can purchase various Business Register products. Curious about how this all works? We will explain.
How to order KVK products
You can buy several Business Register products directly on kvk.nl. The information about all KVK Business Register products is available in English. Unfortunately, the pages where you order some products are currently only in Dutch.
Folow the steps below to complete your order:
- Select the correct product
- Log in using an access code or pay online
- Pay for the product
- Receive the product
Do you want to view details for your own organisation?
Would you like to quickly and easily view the details of your own organisation? Such as UBO data or your LEI registration. Then log in to My KVK with your DigiD or European eID.
1. Choose your product
Our products are available in different formats. For example, digital, on paper, and sometimes in Dutch or English. Think about what you want to use the product for.
Are you unsure what you need? Check what each product is and what is included. To do this, go to the Ordering products overview page and click on the text link ‘More information’ under each product type.
Are you still unsure about which product you need? Contact KVK by calling 088 585 15 85 (local rate).
2. Log in using an access code or pay online
To place an order, you usually need an access code. When you request one, you will receive an access code and password by email or post. Use these to log in and complete your order.
When do I need an access code?
- If you want to order products from the Business Register. You can do this using a credit balance or direct debit.
- If you want to file financial statements. Find out more about filing financial statements.
Using an access code for your business
Do you want to request an access code on behalf of a business? In that case, we issue 1 access code per person. Following verification, the access code will be sent by email (immediately) or by post (within a maximum of 5 working days). You can pay for products by direct debit.
Using an access code for personal use
Do you want to order products for personal use? In that case, you can order products using credit or direct debit. The access code will be sent by email.
When can I order online without an access code?
If you want to order a digital or paper KVK Business Register Extract, you can also order without logging in.
Please note, you will not get an invoice in this case. If you need an invoice, please pay by logging in with an access code.
3. Pay for the product
You have chosen a product and are ready to place your order. There are several ways to pay:
- If you are logged in with an access code, you can pay using iDEAL or a credit card. If you plan to place orders often, you can also add funds to your account in advance.
- If you prefer direct debit, you must permit KVK to withdraw money from your bank account. You can set up direct debit after logging in with your access code.
4. Receive the product
How and when you get your product depends on what you have ordered.
- We will send a digital extract by email within 10 minutes.
- If you order a paper extract on a working day before 15:00, we will post it the same day.
- Financial statements and other filed documents will appear on a download page.
- All other products will appear on your screen immediately after you have completed your order.
Frequently asked questions
Choose the situation that applies to you below.
- Have you lost your password? If so, request a new password (in Dutch).
- Have you lost your access code? For security reasons, you can only request a new access code (in Dutch). You will receive your password later.
- Have you lost both your password and your access code? For security reasons, you can only request a new access code (in Dutch). You will receive your password later.
Do you want a refund of the credit pn your KVK account? Use the refund form (in Dutch).
Are you unable to order a product from the Business Register? This may be due to maintenance or a technical fault. We will post a notification about this on our website.
Is there no notification on the website? Please contact the service centre.
How you change the invoice address depends on how you receive your invoices.
Invoices by post
We use the visiting or postal address of your company or organisation’s registered office, as listed in the Business Register, as the billing address. We usually update the billing address automatically when you notify us of a change of address for your company or organisation.
We do not update the address automatically if you have two different addresses listed in the Business Register: a postal address and a visiting address. If, for example, you notify us of a change to the visiting address, the postal address will not be updated accordingly.
You can notify us of a change of address via My KVK.. If we have not updated the billing address, please report this via 'stel een vraag online' (ask a question online, in Dutch). Select Bestellingen en facturen (Orders and invoices). Enter the new and old billing address.
Digital invoices
Do you receive your invoices digitally and has your email address changed? From the email you received with your invoice, go to the payment portal. Under contact details, you can change the email address. You will receive a confirmation of this on your old email address.
That depends on your payment method. Have you opted for direct debit? If so, you can view all invoices from 31 May 2025 onwards by logging in to the Payment Portal. You can do this via the link in the emails you receive containing your invoices.
You can request invoices from before that date via 'stel een vraag online' (ask a question online, in Dutch). Enter the invoice number and your company or organisation’s details there. You will receive the invoice in PDF format via email.
If you have not opted for direct debit, please request a copy of the invoice via 'stel een vraag online' (ask a question online, in Dutch). Enter the invoice number and your company or organisation’s details there. You will receive the invoice in PDF format via email. Please note that we can only send an invoice for the top-up of your credit balance, not for every order you place thereafter.
If you pay for your order directly with iDEAL or by credit card, it is anonymous and we cannot send you a copy of the invoice. You can use the bank or credit card statement as proof of payment. The product is exempt from (Belastingdienst, in Dutch).