Are you allowed to sell tobacco to a customer who is under guardianship?

Guardianship, receivorship, or 'not wanting it anyway'

A person who cannot take good care of themselves may be under guardianship or receivership (in Dutch). For every purchase of a product or service, the guardian or curator must give prior permission. If they have not given approval, the purchase of, for example, a sports car can be reversed.

But even someone who is not under guardianship or receivership can reverse an agreement. The buyer must then prove that they did not want to buy the car or cigarettes at all. Such a situation can occur if, for example, someone suffers from a disorder, was drunk, or has a mental disability.

The chances are slim that someone will want to reverse the purchase of cigarettes. But with a car, it is more likely to happen because the financial implications are greater.

Preventing problems

As a seller, you can do 2 things to prevent a purchase from being reversed. If you doubt that someone is capable of making the right choice, you choose not to sell a product or service.

You can also look up whether your customer is under guardianship or receivership in the Centraal Curatele- en Bewindregister, CCBR (Central Guardianship and Receivership Register, in Dutch).