Make an appointment to visit
Do you want to visit KVK? Make an appointment online first. You may not have to make an appointment, we also offer services online. Check whether you have to visit us, and if so, make an appointment at the KVK office of your choice.
Making an appointment
You must make an appointment before you visit the Netherlands Chamber of Commerce KVK. Many matters can easily be dealt with online. So check whether you really need an appointment.
You should make an appointment for the following purposes:
- registering a new sole proprietorship, professional partnership, general partnership (vof), or limited partnership (cv);
- registering a foundation or association that operates an enterprise or engages in commercial activities;
- adding new executive staff members (such as a director, partner, or authorised representative). Please note that new executive staff members of foundations, associations, or owners’ associations that do not operate an enterprise can register by post;
- acquiring an existing business;
- changing the legal form.
You can make an appointment online by logging in with DigiD. You plan the date, time, and location yourself. You will receive a confirmation by email. Store this confirmation carefully. You will need it to register at the registration pillar in the office. Not every office has a reception desk.
Book an appointment in plenty of time. Our offices are usually busy. Bear in mind you may have to wait more than a week for an appointment.
You can make an appointment online at a time, date, and location of your choice. You will receive confirmation by email. Store this confirmation carefully, as you will need it when you arrive at the office. Some of the offices do not have a reception desk, in which case you can make use of a registration pillar.
When should I make an appointment?
You should make an appointment if you want to:
- register a new sole proprietorship, professional partnership, general partnership (vof), or limited partnership (cv);
- acquire an existing business;
- change your legal form;
- register as a new executive staff member (such as a director, partner, or authorised representative).
Completing forms in advance
You should always fill in a form before registering or changing your registration. The instructions on the form will tell you whether you need to visit us. You can notify us of most changes using a form.
Make an appointment on time
Our offices are usually busy. So make an appointment in plenty of time. Bear in mind that you may have to wait more than a week for an appointment.
To check availability, follow the same steps as for making an appointment online. You can see what appointment timeslots are available at each location. The number of available timeslots depends on how busy it is. You can make an appointment to visit any KVK office.
To visit KVK, you need to make an appointment. You can choose the office most convenient for you. It does not have to be the office in your region or place of residence. Making an appointment is easy: login to our schedule using DigiD. You can plan your appointment ahead of time, to a maximum of 8 weeks.
We offer consultations via chat, Twitter, or telephone. Our advisers answer all your questions or connect/refer you to a specialist. It is not possible to make an appointment.
Making an appointment and DigiD
You can only make an appointment if you have a DigiD. If you do not have one, apply for a new DigiD account online. You need your citizen service number (BSN).
Do you live outside the Netherlands? The Netherlands Worldwide website explains how to apply for a DigiD when you are abroad. To do this, you need a BSN and Dutch nationality, or the nationality of another country in the European Economic Area (EEA).
If you cannot log in with DigiD, it could be because of:
- Wrong username or password: check that you are using the correct details. Pay attention to uppercase and lowercase letters.
- Your DigiD is not activated. First activate your DigiD with the activation code you received by letter in the mail.
- Your DigiD is blocked. Wait until the block is lifted and try again (after 15 minutes).
- Your DigiD has expired, because you have not used it for 3 years. Apply for a DigiD again.
Changing or cancelling an appointment
It depends on what type of appointment you have. Are you registering an 'eenmanszaak' (sole proprietorship) or vof (general partnership)? Then you can change or cancel your appointment online. Log in using your DigiD. Is it another type of appointment? Then use the link in the appointment confirmation email.
Change an appointment to register an 'eenmanszaak' (sole proprietorship) or vof (general partnership)?
Have you made an appointment to register your 'eenmanszaak' or vof? You can change the date and time online.
Do you want an appointment at another office? First, cancel the planned appointment and then make a new one.
This is how you change or cancel your planned appointment:
- Go to 'Mijn Inschrijvingen’
- Log in with DigiD
- In the overview, click on 'Afspraak annuleren' (Cancel appointment) or 'Afspraak wijzigen' (Change appointment)
Do you want to change your appointment to an earlier date or time but cannot find an appointment on your preferred day? Then log in again on the morning you want an appointment. Follow the above steps and click on 'Change appointment'. Most KVK offices open extra desks when they are busy, providing more appointment options.
All other types of appointment
Do you want to cancel your appointment? The appointment confirmation email contains a link that allows you to easily cancel your appointment.
Do you want to change your appointment? First, cancel your current appointment using the link in the confirmation email. Then make a new appointment online by logging in with DigiD.
Cannot find the confirmation email? Check if it is in your spam or deleted email folder.
About my appointment
It depends on what your appointment is for.
Is your appointment to register an 'eenmanszaak' (sole proprietorship) or vof (general partnership)?
- Visit ‘Mijn inschrijvingen’ (My registrations, in Dutch)
- Log in withDigiD
- Click on your appointment
For all other types of appointments
All the details of your appointment are in the confirmation email you received. For example, the date, time, location, purpose and the duration of the appointment.
Can you not find the confirmation email? Check the junk mail or spam folders in your email account.
Did you not receive the confirmation email? Then it is probably in your spam or deleted mail folder. If not, please call our Service Centre: 088 585 15 85. Available from Monday to Friday from 08:30 to 17:00 hours.
Have you made an appointment to register an 'eenmanszaak' (sole proprietorship)?
Then log in again with your DigiD on this page. Your appointment at KVK will be listed under 'registration details'. Here you can see when, at what time, and at which office the appointment was made. Here you can still cancel or change your appointment.
If you are late, our staff member will not be able to help you due to other appointments. In this case, we ask you to make a new appointment.
The instructions on the form will tell you whether you should post it to us or visit us in person. Complete the form digitally, then print it, sign it, and send it to us.
You can notify us of many changes digitally. If you have to visit us in person, bring the form with you. You can only visit us by appointment. Book your appointment at an office of your choice.
Our offices are usually quite busy. So book an appointment to register your company in plenty of time. Bear in mind that you may have to wait more than a week for an appointment.
Other frequently asked questions
Have you not yet found an answer to your question?
Under Help & Contact you will find more frequently asked questions and help with specific topics. You will also find our contact options here.